Words From Our Amazing Clients
"The best service I have received from an appliance company ever. I have had many things worked in in the last 27 years and will never use anyone else. I have worked customer service for over 30 years. You don’t find companies like them many more. The office staff are friendly, courteous and make sure you are taken care of.
I called after hours and the next morning received a call. Wow! I received a text message when technician was in route and he arrived on time. James was very courteous, very helpful and respected my home. He ordered the part needed and scheduled a return visit. If you need a repair service this is the one!"
"Friendly, courteous office staff (Christie) and knowledgeable, friendly and courteous repairman (Terry). They responded to our call immediately and Terry repaired our refrigerator in an efficient manner. We are very pleased with them."
"Absolutely the best in customer service and knowledge. Magnificent communication.
If you need work done on your appliances, do not hesitate to call Cullman Appliance Repair.
Terry is a true asset and representative of this company."
"Talked with Christy to schedule service. Very pleasant, nice ,and professional lady. Received appointment within one day. Adam Roberts was the service technician. Adam was on time very pleasant, professional. ,and friendly. A technician that knew what he was doing. Found the problem within 15 minutes. He ordered the part and will return Monday for installation.
Couldn’t have asked for better service. Appliance Repair will be my go to team."
"So the guy we've always used doesn't work on appliances anymore and I was stuck guessing on an appliance company. I found one but was still having issues with my freezer even after another company added freon to it. Another line started freezing up underneath the freezer and was causing water to collect underneath it and run out into the front of it. I really wasn't getting anywhere with the original company so I decided to give Cullman Appliance Repair a call. A technician actually showed up sooner than planned (his schedule free'd up) and we discussed and looked at everything that had happened. We both agreed that we thought the system had been overcharged. The repair was going to take more time than he had after "fitting me into his schedule" so we rescheduled for a later time. He showed up, fixed the freezer, and after over a month later it is still running like it did when it was new. Terry was extremely professional, knowledgeable, and courteous when he showed up. I will definitely use this company again in the future."
"After contacting the manufacturer of our NXR gas stove/oven, Cullman Appliance reached out to set up an appointment. The communication from them was professional and friendly, and they were very accommodating to our needs.
Jordan provided our repair. He kept good communication with us regarding the appointment. He was very knowledgeable and friendly, and explained everything that was going on, and what he was doing to fix it.
Although this appointment was set up through the manufacturer, the service we received would definitely cause us to reach out to Cullman Appliance again in the future. Thank you for making this a good experience."
"These guys are the best. They have been to my house multiple times to fix dryer, deep freeze, and refrigerator. They are easy to schedule with even though they stay busy, and always follow instructions given, call before they come, and are on time.
All the techs that have been to my house have been very professional, helpful, knowledgeable, and personable. The service is quality and I always feel like I have received honest great treatment after they leave. Cullman Appliance Repair is the only appliance service that I will use and refer to my clients in the future. Thanks for everything guys!
"Highly recommend Cullman Appliance Repair. They called ahead to advise me of their arrival time. Very professional. Diagnosed the problem quickly and repairs were made on the spot. They were neat, clean and reasonable. I will use them again should the need arise."
""Outstanding on time service. Friendly service personnel. I highly recommend them! I have never in my 59 years of living, dealt with a service company with higher integrity… Adam, Matt, Robert and the whole team are outstanding. If you want top shelf service at a reasonable price, these are the folks to deal with. The culture within this company is one that any true Christian/ American can be proud of!
"I called and was answered by a friendly lady named Christy that immediately contacted the technician (James) to see when he would be available. He came out the same day to fix my oven! They were fast, courteous, and very efficient! Highly recommend and will definitely use them again!"
"Adam Roberts, the repair service tech, arrived promptly and was very professional. He diagnosed the issue with my dryer and made recommendations based on cost. I appreciate his honesty. They also keep you well informed. Easy to do business with from scheduling to end of repair. I highly recommend Cullman Appliance Repair."
"We used this business in the past for repairs to our brand new oven. Robert Brantley was on time, professional, did the repair very well (it's held for 3 years and counting). We needed a microwave and dishwasher installed this week and he sent Adam and Jordan to do the job- the company communicated well prior to their arrival, they came on time, they were professional, friendly, and knew what they were doing. They took care of our home as they worked, and our new appliances are safely and correctly installed. This company is the absolute best and I told them I hate to spread the word because good people get booked up, but it's so important to share when you find someone who can do the job and do it right while being professional, on time, and reliable. Thanks Robert, to you and all your employees! Such a pleasure to do business."
""Adam was amazing! He easily rescheduled my service call when I had an unexpected conflict with the original appointment time. He was a great communicator and was clear about other services and the pricing of the current issue. 10/10 recommend!
"EXTREMELY pleased with the service from Cullman Appliance Repair. Their tech Adam Robert’s called when he was in route with arrival time and quickly found the problem. He gave us a couple of options due to the cost of control board.
In only a few minutes our dryer was working again and he was on his way to his next appointment. Will definitely use again when needed"
"They are absolutely wonderful to work with and very affordable when one of your appliances goes on the Fritz!
They are quick and efficient! And go above and beyond in every aspect. We’ve had issues with our refrigerator for awhile and Robert/his crew have done everything to help us.
I totally understand why they received Cullman Times Best of the Best! 💯❤️
If one of your appliances needs maintenance call him! I promise you won’t regret it!"